Privacy Policy for CORE Rescue Systems

CORE Rescue Systems (“CORE Rescue Systems,” “we,” “us,” or “our”) operates the website corerescuesystems.com (the “Site”) and provides emergency response training services, including Basic Life Support (BLS) and Stop the Bleed courses. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, register for or attend a course, or otherwise interact with us. 

This Privacy Policy applies to information collected through the Site and in connection with our training services. By using the Site or our services, you agree to the collection and use of information in accordance with this policy. 

1. Information We Collect 

a. Information You Provide to Us 

We may collect personal information that you voluntarily provide to us, including: 

• Contact information, such as your name, email address, phone number, and mailing address 
• Registration and enrollment information for BLS, Stop the Bleed, or other training courses 
• Billing and payment information necessary to process course fees (processed through third-party payment processors) 
• Employer, organization, or business information if you are registering on behalf of a company or group 
• Certification records, course completion status, and related training documentation 
• Communications you send to us, including inquiries, feedback, and customer support requests 

b. Information Collected Automatically 

When you visit the Site, we may automatically collect certain information about your device and usage, including: 

• IP address, browser type, and operating system 
• Pages viewed, time spent on pages, and referring/exit pages 
• Date and time of visits and other usage statistics 
• Cookies and similar tracking technologies (see Section 5 below)  

c. Information from Third Parties 

We may receive information about you from third parties, such as scheduling platforms, payment processors, partner organizations, or referral sources, where you have registered for or expressed interest in our courses. 

2. How We Use Your Information 

We use the information we collect for purposes including: 

• Registering and enrolling you in BLS, Stop the Bleed, and other training courses 
• Processing payments and managing billing 
• Issuing and maintaining certification and course completion records 
• Communicating with you about course schedules, locations, updates, and reminders 
• Responding to inquiries and providing customer support 
• Improving and maintaining the Site and our service offerings 
• Sending marketing communications, where permitted, which you may opt out of at any time 
• Complying with legal obligations and enforcing our agreements and policies 
• Protecting against fraud, unauthorized transactions, and other liabilities 

3. How We Share Your Information 

We do not sell your personal information. We may share your information in the following circumstances: 

• Service providers: With third-party vendors who perform services on our behalf, such as payment processing, scheduling, email communications, and website hosting 
• Certifying bodies and partners: With accrediting organizations (e.g., the American Heart Association or Stop the Bleed program administrators) where necessary to issue or verify certifications 
• Business partners: With organizations or employers who have registered groups of participants for training, limited to information necessary to confirm attendance and certification status 
• Legal requirements: Where required by law, regulation, legal process, or governmental request 
• Business transfers: In connection with a merger, acquisition, financing, or sale of all or a portion of our business 
• With your consent: For any other purpose disclosed to you at the time we collect the information, with your consent 

4. Data Retention 

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including maintaining certification records as required by certifying bodies, complying with legal obligations, resolving disputes, and enforcing our agreements. When information is no longer needed, we take reasonable steps to delete or anonymize it. 

5. Cookies and Tracking Technologies 

Our Site may use cookies, web beacons, and similar technologies to enhance user experience, analyze Site traffic, and understand usage patterns. You can control or disable cookies through your browser settings; however, doing so may affect the functionality of the Site. 

6. Your Privacy Rights 

Depending on your location, you may have certain rights regarding your personal information, including the right to: 

• Request access to the personal information we hold about you 
• Request correction of inaccurate or incomplete information 
• Request deletion of your personal information, subject to certain exceptions 
• Opt out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly 
• Request information about the categories of personal information we have collected, used, and disclosed 

As a California-based business, we comply with applicable requirements of the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), for California residents. To exercise any of these rights, please contact us using the information in Section 10 below. We will respond to verifiable requests within the timeframes required by applicable law. 

We will not discriminate against you for exercising any of these rights. 

7. Children's Privacy 

The Site and our services are not directed to, and we do not knowingly collect personal information from, children under the age of 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as reasonably possible. If you believe a child under 13 has provided us with personal information, please contact us using the information in Section 10 below. 

8. Data Security 

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security. 

9. Changes to This Privacy Policy 

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any changes will be posted on this page with an updated effective date. Your continued use of the Site after any such changes constitutes your acceptance of the revised Privacy Policy. 

10. Contact Us 

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: 

CORE Rescue Systems 

Website: corerescuesystems.com 

Email: corerescuesystems@gmail.com